2-1-1 Tampa Bay Cares, Inc. has been recognized by County Government as the primary source of information regarding human services resources for victims of major disasters in Pinellas, Citrus and Hernando Counties.  As a member of the countywide disaster recovery network 2-1-1’s primary mission during times of disaster is to maximize community access to critical resources.

We will do so by adapting our normal information gathering and service delivery procedures to meet the circumstances of specific disasters. Pre and post disaster 2-1-1’s focus expands to referrals for emergency information, to operational service providers and to disaster-specific services provided by the community.

2-1-1 will provide current and accurate information regarding:

• Disaster information and assistance,
• Maintain access to the 2-1-1 number,
• Website access to disaster related information and assistance,
• Maintaining the connection with local service providers regarding services available.

During the recovery phase of a disaster, 2-1-1 will provide information & referral and crisis intervention services on health and human service issues as well as information & referral for volunteer and donation opportunities in Pinellas, Hernando and Citrus Counties.